Stephanie Bain Therapy Office Policies
at the Center for Mindful Psychotherapy
Text: 510-545-9329
Email: stephaniebaintherapy@gmail.com
Address: 445 Bellevue Ave, #6B, Oakland, CA 94610
Virtual waiting room: https://doxy.me/stephaniebain
Web: stephaniebaintherapy.com and www.mindfulcenter.org
at the Center for Mindful Psychotherapy
Text: 510-545-9329
Email: stephaniebaintherapy@gmail.com
Address: 445 Bellevue Ave, #6B, Oakland, CA 94610
Virtual waiting room: https://doxy.me/stephaniebain
Web: stephaniebaintherapy.com and www.mindfulcenter.org
Office Policies
Where we meet:
All virtual sessions held: https://doxy.me/stephaniebain
In-person session: 445 Bellevue, #6B Oakland, 94610
Fees, Cancellations, Rescheduling:
Current fees for new clients
Clients' card on file is charged on the day of your appointment via TherapyPortal.
Please cancel 48 hours in advance of your appointment to avoid being charged the full fee.
Clients may cancel six sessions annually without being charged. This does not include sessions that fall on holidays or the additional approximately four weeks I take off annually.
Email or text me to cancel or reschedule your appointment. I will do my best to accommodate late requests to reschedule.
Please email or text me if you will be late. I will wait 15 minutes past the start of your session if I do not hear from you.
Fees are subject to annual change to accommodate inflation. You will be provided adequate notice prior to any fee adjustments.
Communication:
I do my best to respond to clients within 24 hours during the work week.
I check my email and phone Monday through Friday. Contacts received Friday afternoon may not be responded to until Monday.
If you are a member of a therapy group (for example, partner, couple, or family therapy), please do not share anything with me you would not want the entire group to know.
I welcome you to contact me when in crisis for a shorter check-in call or additional session; however, please note I am not available 24/7 for crisis support.
24/7 crisis support:
Covid Protocols
CMP Informed Consent for In-Person Services During COVID
Telemedicine Informed Consent
CMP Telemedicine Informed Consent
General Informed Consent
CMP Informed Consent
Privacy Policies
CMP Privacy Practices
Good Faith Estimate Under the No Surprises Act
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
All virtual sessions held: https://doxy.me/stephaniebain
In-person session: 445 Bellevue, #6B Oakland, 94610
- My office is The Farol, 445 Bellevue #6B, Oakland 94610. Enter the building on the street level*. The front door code will be provided via email. The office is on the basement level floor toward the back of the building. There is a waiting area in the hallway near the gold mailboxes. Across from the gold mailboxes, there are call lights for Suite 6. Press the button for unit B so I know you here.
*Do not enter the first entrance, where you go upstairs before getting to the door, walk up Bellevue a few more feet to find the street-level entrance.
Fees, Cancellations, Rescheduling:
Current fees for new clients
Clients' card on file is charged on the day of your appointment via TherapyPortal.
Please cancel 48 hours in advance of your appointment to avoid being charged the full fee.
Clients may cancel six sessions annually without being charged. This does not include sessions that fall on holidays or the additional approximately four weeks I take off annually.
Email or text me to cancel or reschedule your appointment. I will do my best to accommodate late requests to reschedule.
Please email or text me if you will be late. I will wait 15 minutes past the start of your session if I do not hear from you.
Fees are subject to annual change to accommodate inflation. You will be provided adequate notice prior to any fee adjustments.
Communication:
I do my best to respond to clients within 24 hours during the work week.
I check my email and phone Monday through Friday. Contacts received Friday afternoon may not be responded to until Monday.
If you are a member of a therapy group (for example, partner, couple, or family therapy), please do not share anything with me you would not want the entire group to know.
I welcome you to contact me when in crisis for a shorter check-in call or additional session; however, please note I am not available 24/7 for crisis support.
24/7 crisis support:
- Alameda County Crisis Support line 1-800-309-2131
- National Suicide Prevention Hotline 1-800-273-8255
Covid Protocols
CMP Informed Consent for In-Person Services During COVID
Telemedicine Informed Consent
CMP Telemedicine Informed Consent
General Informed Consent
CMP Informed Consent
Privacy Policies
CMP Privacy Practices
Good Faith Estimate Under the No Surprises Act
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
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Stephanie Bain (she/her/hers)
Associate Marriage and Family Therapist, AMFT #126452 stephaniebaintherapy@gmail.com | 1-510-545-9329 445 Bellevue Ave, Oakland, 94610 Supervised by Anna Howland, LMFT 99026 Employed by Center for Mindful Psychotherapy |
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